Merchandise Guarantees & Warranties

PRODUCT EXCELLENCE GUARANTEE

Every product that you buy from lübeck Haus or our King's Corner Store must be free of defects upon arrival or you may return it to us for replacement or a refund of your purchase price, minus any shipping and handling costs.

OUR RETURNS POLICY

Our products have a 30-day money back guarantee, less shipping and handling. If you are not 100 percent satisfied with your purchase return it in the original packaging with all components, undamaged. Include customer name, a copy of the shipping papers, instructions for us, ship postage paid, insured and undamaged for an exchange or refund within 30 days of receiving your order.
NOTE: Shipping & Handling charges are non-refundable.
Before shipping returns notify us by e-mail at edward@sedelmeier.com

RETAIL VALUE OF EACH ITEM

All merchandise in this catalogue is shown with a "LIST PRICE". This dollar amount is what the manufactur suggests as a list price and is intended only to provide a general index of the item's retail value. Since there are considerable differences in the prices charged from store-to-store due to competitive and other local factors, it is impossible to establish prices on each item that would be accurate under all conditions and in all markets.
Our objective in assigning each list price is to provide an approximate guide to an item's value. Every effort has been made to list prices that are both moderate and realistic in relationship to comparable merchandise in a wide cross-section of retail stores across the nation.
Additionally, the actual price that we charge for each item is shown as "OUR PRICE". This price usually is somewhat less than the list price because we believe that "OUR PRICE" is a better deal for our customers. This is because of competion in our local marketplace and the Internet, or we may be offering a special sale or promotion. Therefore our retail prices may change from time to time.
We reserve the right to change "OUR PRICE" at any time, but rest assured that the prices shown with each item on each of our catalogue pages is the price you will be charged at the time of purchase.

SUBSTITUTIONS

We reserve the right to update product model designs, or substitute models or colors whenever these changes represent an equal or better value for our customers. Items shown in our catalogue are actual photographs of the products available at the time of posting on our catalogue. A revised version may be substituted at a later time. Products depicted on packaging may vary slightly from the actual product because of this updating, or because the manufacturer packaged several models of a product in one style box.
All sizes of products shown in this catalogue are approximations.
Although our marketing staff and proof-readers work diligently to ensure the accuracy of copy descriptions and prices, we reserve the right to correct typographical errors.
Additionally, all product replacement is subject to items availability. If exact replacement is not available, replacement will be of a comparable item of at least equal value.

One-Year Mechanical or Quartz Wall Clock Guarantee Certificate

We will repair, at no charge, the mechanism and actual movement of a wall clock if it proves to be defective within 1 year of the purchase date.
Simply return the wall clock, postage paid and insured to Customer Satisfaction, P.O. 1600, Woodland Hills, California, 91365 with the Guarantee Certificate that accompanied the wall clock. Include $14.50 per item, to cover cost of handling, return postage and insurance.
This guarantee does not cover any glass or wood facing, nor wall clocks subjected to unauthorized repair, modification, or abuse.

IMPORTANT NOTE: Before returning quartz wall clocks or analog watches, please make sure that the problem is not simply dead batteries. Problems caused by dead batteries are not covered by this quarantee.

To return to a specific catalogue web page that you came from, please click on your browser's backbutton.
However, to return the website's main page select one of the following links.

Utility Links

Visit Boulder Creek Trading Post Catalogue Directory
Catalogue directory for travel luggage, home furnishings, furniture, cabinets, tables, table lamps, wall mirrors, wall & desk clocks, kitchen essentials, linen goods, mechanics tool sets, eagle statues, chess sets, garden sculptures and statues, birdhouses, home and garden decor, porcelain and ceramic collectibles and other fine products for your home, den, garden and office.
Visit and browse Lübeck's Bookstore Catalogue Directory
Browse our bookstore's catalog of all of our many book categories.
Visit the Art Gallery at Lübeck Haus
Offers an extensive selection of more than 200,000 fine art prints, photographs, and wall posters in more than 80 popular categories. Choose your own custom frames from countless combinations of framing and matting materials. All right on your computer screen, and with great customer service and great prices.
Go to Lübeck Haus Directory
Offers an extensive selection of books, audio books, DVD and VHS movies, music CD's, home & office electronics, computers, video games, computer and game software, video games, tools, hardware, cellular phones, clothing, apparel, magazines, games and toys.

Remember to Bookmark this page so that you can easily find it again.

If you have comments, questions, or suggestions, email webmaster at lübeckhaus@luebeckhaus.com

This page last reviewed and updated February 01, 2007.